Welcome to MetaBuy. These Terms and Conditions govern your use of our website and the purchase of our products, including fans, TVs, washing machines, solar lights, and accessories. By accessing our site or placing an order, you agree to the following:
We reserve the right to refuse service to anyone for any reason at any time.
The MetaBuy website is built on the WordPress framework to provide a secure and efficient shopping experience.
We strive to display our products, such as the 35W Solar Emergency Light, as accurately as possible.
All prices are subject to change without notice.
We reserve the right to limit the sales of our products to any person or geographic region.
Cash on Delivery (COD): We exclusively offer Cash on Delivery for all orders. Payment must be made in full to the courier at the time of delivery.
Local Pickup: Customers may choose to pick up their orders locally. Payment for local pickup must also be made in cash at the time of collection.
Delivery: We aim to deliver your items promptly. Please ensure the delivery address and phone number provided are accurate.
Local Pickup: If you select Local Pickup, you will be notified when your order is ready for collection at our designated location.
15-Day Policy: You have 15 days from the date of receipt to request a return.
Condition: Items must be unused and in their original packaging to be eligible for a return.
Process: To initiate a return, you must:
Use the Return Form on your Order Page.
Submit a Contact Form on our website.
Contact us via Phone or WhatsApp at 077 351 2374.
Refunds: Approved refunds for COD and Local Pickup orders will be processed via bank transfer or store credit.
When you create an Account on MetaBuy, you are responsible for maintaining the confidentiality of your login details.
Your Wishlist and Cart data are managed through your account to improve your shopping experience.
MetaBuy is not liable for any damages resulting from the improper installation or misuse of electrical appliances or solar products.
For any questions regarding these Terms and Conditions, please contact us:
Phone / WhatsApp: 077 351 2374
Website: Via our Contact page.