At MetaBuy, we are committed to protecting your privacy. This policy outlines how we collect, use, and protect your information when you visit our site or purchase our products, such as fans, TVs, washing machines, and solar lights.
We collect essential data to process your orders and facilitate your chosen delivery method:
Order Details: Name, phone number, and delivery address for shipping or verification during local pickup.
Direct Communication: Information shared via our Order Return Form, the Contact page, or directly through WhatsApp at 077 351 2374.
Technical Data: As we use the WordPress framework, basic data such as IP addresses and cookies are used to manage your Account, Wishlist, and Cart functionality.
Order Fulfillment: To deliver your products or coordinate your Local Pickup schedule.
Payments: Since we operate on a Cash on Delivery (COD) basis, we do not store sensitive credit card or banking information on our servers.
Support: To assist with technical inquiries regarding fans, TVs, washing machines, or solar products.
For customers choosing Local Pickup, we may require a brief verification of your Order ID and phone number at the time of collection to ensure your items are handed over securely.
You have the right to:
Request a copy of the personal data we hold about you.
Request that we correct or delete your information.
Contact us directly at 077 351 2374 or via our Contact Form for any privacy-related concerns.
We use cookies to remember your items in the Cart and Wishlist to provide a smoother login experience for your Account.
We may update this policy from time to time to reflect changes in our services. Please check this page regularly for updates.